Privacy Notice

Bosch Privacy Notice – Highlights

Robert Bosch Inc., (referred to below as "Bosch", "we" or "us") understands that your time is valuable. Therefore, we have set out below some important highlights of the Privacy Notice for our website located at www.bosch.ca (the “Website”). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice further below.

This website is intended for customers in North America only. These online offerings do not serve the European Union ("EU") market. EU users should visit www.bosch.com and BoschGlobal social media channels.

By using the Website and/or voluntarily providing your personal information to us, you are consenting to the Privacy Notice.

What personal information do we collect?

We may collect personal information directly from you when you fill out our online surveys, leave a message in the “Contact Us” section of our Website, or enter information into the search engine(s) offered on our Website.
We use cookies on our Website that automatically collect certain information about the way our Website is used.
Our Website collects location and technical information, including, but not limited to, your IP address, domain server, type of computer and browser used to access the Website.

Why do we collect personal information and how is it used?

We collect personal information when you directly provide us with your personal information using our Website, to facilitate your use of our products and services.
We use the contact information that we collect from you for communication purposes.
We may use the location information that we collect from you in order to protect the integrity of our systems, to ensure compliance with our Terms of Use and for troubleshooting purposes.
We may use the information that you provide us while registering or updating your account information for Bosch.ca for marketing and promotion purposes.

Is personal information shared or disclosed?

We use certain third party service providers, who may be granted access to the information we collect, to perform services on our behalf, including analysis and development services.
We may transfer your personal information to our parent company, Robert Bosch Gmbh, which is located in Germany, and to our affiliates in the United States and Canada when processing data.
We may disclose or share personal information if necessary to comply with a court order or other legal process, protect our rights or property, enforce any terms of use associated with the Website, or as otherwise permitted by applicable law.
We do not sell your personal information to any third parties. We note, however, that certain service providers that collect information from you on our behalf may use your information for their own purposes, which may include selling your information to third parties.

How do we protect personal information?

We have implemented safeguards to protect personal information under our control, including the use of SSL 128 bit encryption.
We do not authorize our service providers to retain, use or disclose personal information except as required to perform specific services on our behalf.

What are the risks?

Although we take steps to safeguard the personal information under our control, "perfect security" does not exist online or elsewhere. In particular, we cannot guarantee the security of information posted or transmitted using our Website. Despite our use of encryption and other safeguards, there is a possibility that a third party may unlawfully intercept or access information.

What are your choices?

You may cease using our Website and related products and services at any time.
You may also request to access, modify or delete your personal information in our possession, subject to certain limitations.

Bosch Privacy Notice

Bosch, a sales division of Robert Bosch Inc., ("Bosch", "we", "us") respects the privacy of its users. In this document, we explain how we use personal information collected through, or in association with, our website located at www.bosch.ca (the “Website”). Please take a moment to read the following Notice so that you can better understand how we collect, use, disclose and safeguard the personal information you may provide to us via the Website. As we update and expand our services, this Notice may change, so please review it periodically.

By using the Website and/or voluntarily providing your personal information to us, you are consenting to this Privacy Notice.

Updates to this Privacy Notice

Bosch reserves the right, at its discretion, to change this Privacy Notice without notice. Your continued use of the Website after the posting of any amended Notice shall constitute your agreement to be bound by any such changes. Bosch may modify, suspend, discontinue or restrict the use of any portion of the Website, including the availability of any portion of the content, at any time, without notice or liability. Please refer back to this Privacy Notice periodically to view any updates.

Applicability of this Privacy Notice

This Website is the product of Robert Bosch Inc.. This Privacy Notice is incorporated into the Terms of Use for our Website.

We may reference or provide links to third party websites or services and we are not responsible for and do not control the content, security, or privacy practices employed by such third party websites or services. This Privacy Notice does not apply to any such third party websites or services; please refer to the privacy statements or policies for such third party websites or services for information about how they collect, use, disclose and protect personal information.

What personal information do we collect?

We collect the following personal information directly from you when you use our Website:

Contact Us Section: We collect personal information that you may provide us when you leave a message in the “Contact Us” section of our Website.
Consumer Surveys: We collect personal information from you when you respond to consumer surveys made available on our Website, from time to time.
Our consumer surveys are administered by one of our third party service providers on our behalf. Our service providers are not authorized to retain, use, or disclose any personal information that they collect and compile. The information collected through the surveys is retained by us in anonymized aggregate form in order to help us understand and better serve our customers.
Searches: We also collect and retain information that is entered into the search engine(s) offered on our Website.

We collect information about your computer and internet connection when you use our Website, including your: (i) IP address (i.e., a number assigned to your device when you use the Internet); (ii) domain server; (iii) type of computer; (iv) type of web browser; and (v) other logs. We collect this information for administrative, analytical, and marketing purposes and to improve your experience on our Website. We do not routinely collect any personally identifiable information through the compilation of IP addresses. However, in cases of suspected abuse or service problems, we may use an IP address in conjunction with other personally identifiable information to enforce our Terms of Use and to protect or troubleshoot, the Website, its users or others who may be affected.

The Use of Cookies: The Website uses "cookies," which are pieces of information that a website transfers to your computer's hard disk for record keeping purposes, to facilitate your access to our products. We use cookies in accordance with industry-standard protocols, and do not use cookies, either directly or in conjunction with other websites to track your movement outside the Website.

In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service. Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

Categories

We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.

It is generally possible to use the online service without any cookies that serve non-technical purposes.

Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.

Cookies and tracking mechanisms that are technically not required

We use marketing cookies and tracking mechanisms. We only use such cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.

General

By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:

Statistics:
By using statistical tools, we measure e.g. the number of your page views.
Conversion tracking:
Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
Use of social plugins as part of social media:
Bosch websites may use social media plugins (“Plugins”) from social networks like Facebook, LinkedIn, Twitter (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).

If you visit a page on the website that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the website has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the website to your Social Network account.

If you do not wish your data to be transmitted to the applicable Social Network via the website, ensure that you are not logged into the Social Network before visiting the website, and do not click on any Plugins while on the Bosch Canada website.

Our websites may also use the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the website. Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.

For information about the scope and purpose of data collection by these social media companies, and your rights and the settings that you can configure to protect your privacy, please refer to their Privacy Notices.

Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR. For more details in this respect please refer to the following description of the individual marketing tools:

Name: Google Analytics
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking, and retargeting in conjunction with Google Ads
Name: Google Tag Manager
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Administration of website tags via a user interface, integration of program codes on our websites
Name: Google Ads
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Placement of advertisements, remarketing, conversion tracking
Further information is available at: https://adssettings.google.com/authenticated

Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

Management of your settings with regard to cookies and tracking mechanisms not required technically

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any marketing cookies or tracking mechanisms, respectively.

In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.

Third-party cookies

The Bosch Canada website may incorporate content and services from other providers (e.g., LinkedIn, YouTube, Facebook, Google, Twitter) who, in turn, may use cookies and active components. Bosch has no influence on the processing of Personal Information by these providers. Please note that the option provided by Bosch to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, Twitter). Please refer to the respective provider’s websites for information about how your data is handled.

The Collection of Data from Children: We do not knowingly collect or use any personal information from online visitors under 13 years of age. We also do not knowingly allow visitors under the age of 18 to participate in any of our promotions or contests.

How do we use the information we collect?

We may also use the information that we collect from you in order to protect the integrity of our systems, to ensure compliance with our Terms of Use and for troubleshooting purposes.

We may also use the contact information that you provide to us to send you mail, email and/or newsletters to provide you with information about us and our products and services. If you would prefer not to receive direct mailings from us, please complete and return to us the "opt-out" reply form that accompanies your mailing. If you prefer not to receive email from us, you will always have the opportunity to “opt-out” via a link provided at the bottom of every email communication. You also have the ability to update your preference in your personal profile.

With whom do we share the information we collect?

Sharing with Third Parties: We will keep your personal information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce any terms of use associated with this Website. Your personal information is stored on secure servers that are not accessible by third parties, except for our third party agents providing a service.

Sale of Data: We do not sell your personal information to any third parties. Although, certain of our service providers that collect personal information on our behalf may also use your information for their own purposes, which may include selling your information to third parties.

Data Analytics: In some cases, we may also work with third parties that do analysis and development on our behalf. We will share your personal information with such third parties on the condition that the third parties maintain the information as confidential and use the information only as specified by us.

Bosch may use web analytics tools, such as the Google Analytics web analytics tool, to provide us with an analysis of your use of the Bosch Canada website, overall use of and traffic on the Bosch Canada website and other related services. Google Analytics uses cookies that enable an analysis of your use of the Bosch Canada website. The information generated by the cookie about your use of the Bosch Canada website (such as when you visited the Bosch Canada website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en.

Bosch uses any information gathered by such analytics tools to analyze your use of the Bosch Canada website, to generate reports on website activities and to perform other Bosch Canada website related services to you. Only authorized persons have access to this anonymized data.

International Data Transfer: Robert Bosch Inc. may transfer your personal information to our parent company, Robert Bosch Gmbh, which is located in Germany, and to our affiliates in the United States and Canada when processing data.

International Users: This Website is intended for and may be used only by residents of Canada for services to be performed in Canada. Our privacy practices are governed by the provincial and federal data protection laws of Canada, including those governing the privacy and security of your information. By providing us your personal information, you acknowledge that you are transferring your information to Bosch in Canada. By using the Website or providing your information to us through the Website, you consent to the transfer of your personal information to us, our handling of your information in accordance with applicable legal requirements, and that lawful access to your personal information will be subject to the laws of Canada.

How do we protect personal information?

We protect your personal information using physical, technological and organizational safeguards (collectively, “Safeguards”). We regularly review our practices to ensure they align with reasonable industry practices appropriate to the level of sensitivity to safeguard personal information against loss or theft, unauthorized access, alteration or disclosure.

Information submitted through our Website is transmitted using SSL 128 bit encryption to securely encrypt your personal information during transmission.

Despite using the Safeguards outlined above, "perfect security" does not exist, particularly online. We cannot guarantee the security of information posted or transmitted using our Website. It is possible that third parties may unlawfully intercept or access such information. If you think someone is impersonating Bosch, that there has been a breach of your privacy, or you believe that you are the victim of fraud, please contact us as soon as possible.

How Do We Retain Personal Information?

We keep personal information for only as long as necessary to fulfill the purposes for which it was collected or otherwise authorized by you, or as otherwise necessary to comply with applicable laws or protect our interests. When personal information is no longer necessary for such purposes, we will take steps to have it deleted, destroyed, erased, aggregated or otherwise made anonymous.

Access to and Accuracy of Personal Information

We endeavour to ensure that any personal information that you provide is accurate, current, and complete. We encourage you to update your information or notify us of any potential inaccuracies in the information that we hold about you. You may request access to review, update, correct, or delete your personal information that we hold. In limited circumstances, access to certain information may be declined where we are required to do so by applicable law. We reserve the right not to change any personal information if we do not agree that it is inaccurate or outdated. Where a request for access is declined, we will provide you with written reasons for why your request has not been granted.

Content Delivery Network of Microsoft Azure

In order to optimize the loading times of this website, we use a so-called “Content Delivery Network” (CDN) Services, offered by public cloud from Microsoft, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA.

The use of the CDN Services represents a predominant legitimate interest within the meaning of article 6 section 1 lit. f GDPR.

In context of this processing, personal data is transmitted to the USA. The Transmission is based on European Standard Contractual Clauses in which Microsoft guarantees to comply with the European data protection law for its provided services.

Further information about the privacy policy of Microsoft is available here: https://privacy.microsoft.com/en-us/privacystatement.

Contact Us

We invite you to contact us at the coordinates below, for any of the following reasons:

To access, update or correct your personal information held by us.
To ask questions or express any concerns you may have about this Privacy Notice or any other matter related to the collection, use, disclosure or safeguarding of your personal information.
To withdraw your consent to any future use or disclosure of your personal information.

You can contact us by email at privacy.policy@us.bosch.com, or by mail sent to:

Robert Bosch Inc.
Privacy Notice Administrator
6955 Creditview Rd,
Mississauga, ONL5N 1R1